Learning from the Past to Preserve our Future

Terms & Conditions

Payment

Payment for training courses is required in advance of commencement. The Traditional Building Skills Company reserves the right to withhold certification or candidate registration with regard to public awards until payment is made. For all other activities our terms are 30 days net unless otherwise agreed in writing.

Cancellation

Our policy is to accommodate customer needs wherever we can and recognise the operational pressures on those working within industry. Our approach to cancellation is as follows: -

Full refund (less our candidate registration costs with relevant awarding bodies) for courses cancelled in writing with notification received more than 28 calendar days in advance of course commencement.  A cancellation fee for courses cancelled in writing with notification received as follows: -

  • 14 to 27 calendar days in advance of course commencement 50% of course fee.
  • 7 to 13 calendar days in advance of course commencement 75% of course fee.
  • Less than 7 calendar days from commencement 100% of course fee.

Cancellation fees will be arranged at the discretion of The Traditional Building Skills Company in the case of a course being re-scheduled at the client’s request.

The Traditional Building Skills Company allows candidate substitution at no charge (with the exception of candidate substitution for externally accredited courses).

Copyright

The Traditional Building Skills Company owns the copyright to the materials that it produces, unless expressly stated to the contrary. The Traditional Building Skills Company materials must not be copied or reproduced in any format, or sold without the express written permission of The Traditional Building Skills Company.

Changes

The Traditional Building Skills Company reserves the right to make modifications to course programmes but will make every effort to advise customers of any changes in advance of any course programme commencing.

Accommodation

Unless otherwise stated the cost of overnight accommodation is not included in our prices